Privacy and Use Policy

Web Site

We try to provide an educational website on all things bankruptcy. If you browse the crossstone.com web site, you do so anonymously. We do not collect your personal information from your browsing. We do collect your internet address so that we know where you are located as our web site is customized to provide bankruptcy information to East Texas users. We use this information to determine whether we are reaching East Texans. The only other information automatically provided to us is the type of browser and operating system you are using. Your browser supplies us with this information and we use it to make our website design more functional.

Carol Cross Stone owns the information collected in the web site. We do not sell, share, rent, or disclose this information to anyone. We value your privacy.

Bankruptcy Evaluation Requests

If you request a bankruptcy evaluation by clicking on the “request a free bankruptcy evaluation,” we request your contact information and some basic details about your income and debt. This information is strictly used by the Law Office of Carol Cross Stone to determine whether bankruptcy may possible help you with your debt struggles. Obviously, we use the contact information to call, write or email you according to how you have asked us to contact you. We never disclose, share, rent, or sell this information.

Session and Permanent Cookies

Our web site uses a standard technology called a cookie to collect information about your location and how you use our website. It may save information to make it easier for you to use our website.

Session cookie – a session cookie is a piece of data which is stored on your computer’s hard drive that contains information about you. Usage of a session cookie is not linked to personally identifiable information about you while on our website. When you exit your browser, the cookie terminates and should be removed from your hard drive by your browser. These cookies may help us to learn more about your interests while on our web site so that we can make improvements and provide a better user experience.

Permanent cookie – a permanent cookie remains on your hard drive after you exit your browser. If we use a permanent cookie, you will be notified that the cookie is being placed on your hard drive. These cookies can be removed by disabling the feature that activated it or removing it from your browser options.

We do include links to other websites that may use cookies once the link is selected. We have no control over or information about these cookies. You will need to check the Privacy & Use Policies of these sites before linking to them if you are concerned.

Sharing

We do not share your information with any other person or entity. We value your privacy.

Links

We do link to other websites, usually government websites in order to point you to helpful information. We do not control and cannot take responsibility for the privacy practices of any website other than our own. If you link to an outside website, please read the websites privacy statement for more information on their policies.

Security

We do not collect or store sensitive financial or personal information online except for when you specifically fill out a request for bankruptcy evaluation. When we do collect that type of information, we do everything in our power to protect that information. All of our clients and prospective clients’ information is restricted in our offices. Our employees must use password protected accounts to access private information and all employees are kept up to date on our security and privacy practices.

If you have any questions or concerns about security at our web site, contact us.