We try to provide an educational website on all things bankruptcy. If you browse the crossstone.com website, you do so anonymously. We do not collect your personal information from your browsing. We do collect your internet address so that we know where you are located as our website is customized to provide educational information on consumer bankruptcy and debt issues to East Texas users. We use this information to determine whether we are reaching East Texans. The only other information automatically provided to us is the type of browser and operating system you are using. Your browser supplies us with this information and we use it to make our website design more functional.
Carol Cross Stone owns the information collected in the website. We do not sell, share, rent, or disclose this information to anyone. We value your privacy.
Debt Evaluation Requests
If you request a debt evaluation by clicking on the “debt evaluation form,” we request your contact information and some basic details about your income and debt. This information is strictly used by Carol Cross Stone to determine whether we may possibly help you with your debt struggles. If the attorney believes we may be able to help you, we will request you schedule an appointment for an initial consultation. Submission of this form does not form an attorney/client relationship. Obviously, we use the contact information to call, write or email you according to how you have asked us to contact you. We never disclose, share, rent, or sell this information.
Session and Permanent Cookies
Our website uses a standard technology called a cookie to collect information about your location and how you use our website. It may save information to make it easier for you to use our website.
A session cookie is a piece of data that is stored on your computer’s hard drive that contains information about you. Usage of a session cookie is not linked to personally identifiable information about you while on our website. When you exit your browser, the cookie terminates and should be removed from your hard drive by your browser. These cookies may help us to learn more about your interests while on our website so that we can make improvements and provide a better user experience.
A permanent cookie remains on your hard drive after you exit your browser. If we use a permanent cookie, you will be notified that the cookie is being placed on your hard drive. These cookies can be removed by disabling the feature that activated it or removing it from your browser options.
We do not share your information with any other person or entity. We value your privacy.
We do link to other informative websites, usually government websites, in order to point you to helpful information. We do not control and cannot take responsibility for the privacy practices of any website other than our own. If you link to an outside website, please read the website’s privacy statement for more information on their policies.
We do not collect or store sensitive financial or personal information online except for when you specifically fill out a request for debt evaluation. When we do collect that type of information, we do everything in our power to protect that information. All of our clients and prospective clients’ information is restricted in our offices. Our employees must use password-protected accounts to access private information and all employees are kept up to date on our security and privacy practices.